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Tag Archives: common interview questions and how to answer them

How to write “Thank You” Email and Letter for Job Interviews

In this very important job interview guide, you will learn the perfect “thank you” letter or email to send after your job interview. This is a thank you email and letter for job interviews sample.

Many candidates do not send a “thank you” letter or email after their interview, and they then wonder why they don’t hear anything back from the hiring manager. It is very important that you send a thank you email or letter to the hiring manager as soon as you get home after your interview.

If you have an interview coming up soon or you have just finished your interview and you want to know what to write in your thank you letter or email, read this guide to end because it will help you.

How to write “Thank You” Email and Letter for Job interviews after Interview

To help you significantly increase your chances of getting hired, this guide will cover the following three things:

  • What a thank you email or letter is and why you should always send one.
  • Three (3) things you must include in your thank you email or letter to impress the hiring manager.
  • A brilliant thank you email or letter sample to write down.

WHAT IS A JOB INTERVIEW THANK YOU EMAIL OR LETTER?

This is what a thank you email or letter is and why you should always send one after your interview:

A thank you email or letter is a short message you send to the hiring manager immediately after your interview that thanks them for interviewing you for the position and it reaffirms what you will do in the role if they hire you.

You should always send a thank you email or letter because it puts you at the forefront of the hiring manager’s mind when they are making a decision of who to hire.

It also reminds them of what you are going to do to add value to their company in the role.

3 THINGS TO INCLUDE IN AN INTERVIEW THANK YOU EMAIL AND LETTER

Below are the three things you should always include in your interview thank you email or letter:

  1. A thank you note to show your appreciation.

The first thing to include in your thank you letter or email is a thank you note that shows your appreciation for them giving you the opportunity to be interviewed for the position. This short note demonstrates you have good manners.

  1. A sentence to say you enjoyed learning more about their company.

The second thing to include in your thank you email or letter is a sentence that says you enjoyed finding out more about their company during the interview and the hiring process has further reaffirmed your desire that you want to work for their company long term.

  1. A statement saying what you will do for their company.

The third and final thing to include in your thank you email or letter is a short statement that tells the hiring manager what you will do in the position to make sure they see a positive return on their investment when they hire you.

Thank You Email and Letter for Job Interviews Sample

Below is thank you email or letter sample to send to the hiring manager after your job interview:

Dear Sir/Madam,

Thank you for allowing me to be interviewed for the position with your company today. I thoroughly enjoyed the process and learning more about your company.

My experience during the hiring process has further reaffirmed my desire to work for you in this position.

If you hire me, I will be a good role model for the company, support you in company initiatives, and assist my coworkers to ensure the company’s commercial and financial goals are achieved.

If you need any further information to help you make a decision, please do not hesitate to contact me.

I look forward to hearing from you in a due course.

Yours faithfully,

[Insert Your Name]

Thank you email and letter for job interviews sample

That’s a brilliant thank you email or letter sample you can send to the hiring manager. Don’t forget, make sure you send this after your interview.

I wish you all the best for passing your job interview.

How to PASS an ON-DEMAND or PRE-RECORDED VIDEO Interview

This post will teach you how to pass a pre-recorded or on-demand video interview, what a pre-recorded video interview is, why they are used, and how the process works.

If you have a pre-recorded video interview coming up soon for any job or company, read this post from start to finish because it will help you pass it at the first attempt.

What does on-demand or pre-recorded video interview mean?

To help you pass your pre-recorded video interview, this post will teach you the following three things:

  • What a pre-recorded video interview is and how the process works.
  • Five important tips for passing your pre-recorded video interview.
  • Example answers to the most common pre-recorded video interview questions.

WHAT IS A PRE-RECORDED OR ON-DEMAND VIDEO INTERVIEW?

A pre-recorded video interview, also known as an on-demand or one-way video interview, is a job interview format in which the candidate (i.e you), records their responses to a set of pre-determined interview questions without the presence of an interviewer in real time.

Instead of conducting a live video interview where the candidate and the interviewer interact simultaneously, the candidate receives a list of questions and is typically given a specific time frame to record their answers using a webcam or a dedicated video interview platform.

WHAT HAPPENS DURING A PRE-RECORDED VIDEO INTERVIEW?

How a pre-recorded video interview typically works.

  1. Invitation stage

You will receive an invitation to participate in the pre-recorded video interview, usually by way of an email or receiving a link to an online video platform.

  1. Instruction stage

You are then provided with on-screen instructions on how to access the interview questions and record your responses. You will also receive information about the time limit for each question and any technical requirements.

  1. Recording stage

You then have to record your answers to the interview questions one at a time, usually in the order they are provided. You will have a limited amount of time, typically one to two minutes to answer each question.

  1. Submission stage

After you have given your answers, you will submit the completed interview. Some platforms will allow you to review and re-record your answers before final submission, while others do not.

  1. Evaluation stage

Once you have submitted your responses, the hiring manager or recruiter will review the video answers at their convenience. They will assess your interview technique, communication skills and your overall fit for the position through your answers.

ADVANTAGES OF A PRE-RECORDED OR ON-DEMAND INTERVIEW

Pre-recorded video interviews offer several advantages for the candidates, you and the employer as follows:

Flexibility: Which means the candidate can complete the interview at a time that is convenient for them within the given time frame, reducing scheduling conflicts.

Consistency: This means all candidates receive the same set of questions ensuring a consistent evaluation process.

Time efficiency: Employers can review the video interviews at their convenience and also save time compared to conducting live interviews with multiple candidates.

PRE-RECORDED VIDEO INTERVIEW TIPS

Below are five important tips for passing pre-recorded or on-demand video interview:

Pre-recorded video interview tip 1: Treat it as a real interview. Although you won’t be speaking to a live person, you should still communicate and act as if you are.

Pre-recorded video interview tip 2: Make sure you wear a smart and professional-looking outfit to your pre-recorded video interview. This is important because the hiring manager will assess your motivations for wanting the job. If you wear a smart outfit, it tells them you care and you have high standards.

Pre-recorded video interview tip 3: Make sure your background looks professional and is free from clutter. You should also make sure there is a strong internet connection in the location you undertake the video interview.

Pre-recorded video interview tip 4: Make sure you practice speaking while looking at your webcam as opposed to the computer screen. This will help maintain eye contact with the hiring manager when they eventually review your responses.

Pre-recorded video interview tip 5: Make sure you practice your answers to the most common pre-recorded video interview questions before your interview. This will help improve communication skills, which is a key accessible area.

PRE-RECORDED OR ON-DEMAND VIDEO INTERVIEW QUESTIONS AND ANSWERS

Below are some brilliant answers to the most common pre-recorded or on-demand video interview questions:

Pre-recorded video interview question #1: Tell me about yourself.

Here’s a great answer.

“Thank you for this opportunity. My name is [INSERT YOUR NAME] and I am a confident, adaptable, reliable and supportive team player who has the skills and knowledge to match the job description.

I graduated from college with subjects in [INSERT YOUR SUBJECTS], and since then, I have worked in several positions where I have been required to provide excellent customer service, solve challenging problems and collaborate on projects to achieve time-sensitive deadlines.

I am a high achiever. In my last position, I won Employee of the month and I helped the team I was on achieve the best-ever sales for a new company product launch.

Outside work, I played team sports and keep fit and active, meaning my energy and concentration levels are always high.

If you hire me, I will be a good role model for the company brand, adopt a cost-conscious approach to my work to help you save money, and take ownership of my professional development to ensure you see a positive return from my salary.”

Pre-recorded video interview question #2: Why are you interested in this job?

Here’s a great answer:

“I am interested in this job because it is in an industry that I am very passionate about. The job specification is a close match for my qualifications and knowledge, and I am particularly attracted to the position because it is with your company.

My research tells me you are a forward-thinking and innovative employer that is going places, and your inclusive workplace culture means I will be supported in my work and have the opportunity to hone my skills to become an expert in my area of specialism.”

Pre-recorded video interview question #3: What are your greatest strengths?

Here’s a great answer:

“My greatest strengths are my responsiveness, adaptability to change, and how I take responsibility for problems and challenges.

I am a fast worker and get things done quickly so I can then move on to the next task.

I will support new company initiatives so you stay ahead of the competition, and whenever there is a difficult problem, I will take it upon myself to find a solution that is in the best interests of the team.”

Pre-recorded video interview question #4: What is your biggest weakness?

Here’s a great answer:

“My biggest weakness is I am not yet very good at public speaking. While this weakness will not hinder my ability to perform well in this position, it is an area I would like to develop.

Therefore, if there are any opportunities in this role to give talks or presentations to my team, then I would like to give it a try.”

Pre-recorded video interview question #5: Why should we hire you?

Here’s a great answer:

“I believe I am the ideal candidate for this role due to my unique blend of skills and experiences that align perfectly with your company’s needs.

What truly sets me apart is my unwavering commitment to expectations and driving results. I am a proactive problem solver who thrives in dynamic environments, and I am excited about the opportunity to contribute my expertise to your team.

I am confident that my dedication, adaptability, and proven track record make me a valuable asset to your organization. I look forward to the opportunity to leverage my skills to help your team excel and achieve its goals.”

Thank you for reading this post. I wish you all the best for passing your job interview.

How to Answer Behavioural Interview Questions With No Experience

How to answer behavioural interview questions with no experience: In this very important job interview post, you will learn how to answer behavioral interview questions if you have no previous work experience.

For example, if the hiring manager says to you, Tell me about a time when you worked on a team, but you’ve never been in that situation before. This post will teach you exactly what to say.

If you have an interview coming up soon for any role or company make sure you read this post to end because it will help you pass at the very first attempt.

How to Answer Behavioural Interview Questions With No Experience

To help you pass your job interview at the first attempt, this post will cover the following three things:

  • What behavioral interview questions are and why the hiring manager will ask you them at your interview.
  • The secret to answering behavioral interview questions if you have no previous work experience.
  • Brilliant, no experience answers to the most common behavioral interview questions.

What behavioral interview questions are and why you will have to answer them during your job interview

Behavioral interview questions assess how you have previously dealt with the type of situations you will likely encounter in the workplace.

Common behavioral interview questions include:

  • Tell me about a time when you worked on a team.
  • Tell me about a time when you delivered excellent customer service.
  • Describe a situation when you had a conflict with a coworker.
  • Talk about a time when you had to work under pressure.

The hiring manager will ask you these and other difficult behavioral interview questions because if you have experience of these common workplace situations, you will be able to hit the ground running in the role and be a reliable employee.

The problem most people have is they don’t have any experience of those situations. So how do you answer the questions?

Whenever answering behavioral interview questions, if you have no previous work experience, tell the hiring manager you have never been in that situation before, but you do know what you would do in that type of situation.

How to Answer Behavioural Interview Questions With No Experience

Below are Behavioural Interview Questions and Answers for Freshers:

Behavioral Interview Question #1: Tell me about a time when you delivered excellent customer service.

Here’s a brilliant answer for people who’ve never been in that situation before. Say this…..

“Although I have not yet been in that type of situation, I have received both good and bad customer service, so I do know exactly how to deliver outstanding service to your customers.

To deliver excellent customer service, I would welcome the customer by being polite, upbeat, and professional. I would ask the customer how their day was going and ask them simple questions to establish their needs.

I would take the time to explain the different products or services we had to offer them and give them the opportunity to ask me questions.

Once they had decided which products or services they wished to purchase, I would serve them quickly, efficiently, and promptly ensuring they had everything they needed before wishing them a good day.

If appropriate, I would follow up with the customer the day after their purchase to check they were still satisfied and ask them for feedback.

I understand that the excellent customer service is vital to the success of your business, and I can be relied upon to always deliver it.”

That type of response will score highly with any hiring manager. It was a confident answer that gives the hiring manager the reassurance you know exactly how to deal with the workplace situation being assessed.”

Behavioral Interview Question #2: Tell me about a time when you worked on a team.

Here’s a brilliant answer for people who’ve never been in that situation before.

“While I haven’t yet worked on a team, I do know how to collaborate with others, and I’m confident I can quickly become an effective team player for your company.

To work effectively, I would listen to the team brief and suggest that we create an action plan to achieve our objective before allocating tasks to team members based on their strengths.

I would support my teammates in completing their duties, give encouragement, and communicate in a clear and concise style.

Finally, once we’d completed the team task, I would suggest discussing our performance to see if any lessons could be learned and improvements made.”

Behavioral Interview Question #3: Talk about a time when you had to work under pressure.

Here’s a great answer for those people who have never been in that situation before.

“I haven’t yet had to work under pressure, but I can explain what I would do in that type of situation.

While working under pressure, I would remain calm, create an action plan of the tasks I had to complete and by when.

I would prioritize each task in order of priority based on my objectives, block out all distractions, and set to work with determination and focus.

If I needed to ask my coworkers for assistance, I would not be afraid to do so.

Finally, I would communicate with my manager and keep them informed of my progress and anticipated time for task completion.”

Behavioral Interview Question #4: Describe a situation when you had a conflict with a co-worker.

Here’s no-experienced, brilliant, top-scoring answer.

“I have never experienced a conflict with a co-worker, but I do know what I would do if that situation were to occur. I would first assess my actions to ensure I wasn’t saying or doing anything to contribute negatively to the situation.

Next, I would speak to my co-worker privately to establish the exact cause of the conflict, get their view on the situation, and then work hard to find an amicable way forward that was in the best interests of our team.”

Behavioral Interview Question #5: Tell me about a time when you had to overcome an unexpected problem.

Here’s a brilliant answer if you’ve never been in that situation before.

“Although I haven’t yet been in that situation, I know exactly what I would do to overcome the problem. I would stay calm and determine the cause of the problem.

I would assess my options for overcoming it and determine which one was the best solution for the situation I was facing.

For example, if I was working on a time-sensitive project and several coworkers unexpectedly fell ill, I would decide which tasks could be absorbed by the remaining team members.

For any tasks that could not be absorbed, I would outsource them to qualified online contractors to ensure the project was still completed on time.”

Behavioral Interview Question #6: Tell me about a time when you made a mistake at work.

Here’s a great answer for those people who are new to the workplace.

“Because I am new to the workplace, I haven’t yet made any mistakes. However, if I did make a mistake, this is what I would do.

I would immediately accept responsibility for the mistake, inform my manager, and apologize. I would assess what I needed to do to put things right and work hard until I had achieved my objective.

Finally, I would share any lessons learned as to why I made the mistake with my team so everyone could learn from the situation.”

There’s some brilliant example answers to common behavioral interview questions if you have never been in that type of situation before.

How to Answer “Tell Me About Yourself” for Fresh Graduates and Experienced Candidates

In this very important job interview post, you will learn how to answer “Tell me about yourself” in interview, both for Freshers (those people with no previous work experience) and Experienced Candidates.

Right at the very start of your job interview, the hiring manager will say to you, tell me about yourself, how you answer this first question could be the difference between a pass or fail.

How to answer “Tell me about yourself” in an interview

To help you answer the interview question, tell me about yourself, to not only get the highest scores possible, but also impress the hiring manager, this post will cover the following three things:

  • Reasons why the hiring manager will say to you at the start of your job interview, Tell me about yourself. There are two reasons why they will ask you this tough question.
  • Four (4) things you should include in your answer to the interview question, “tell me about yourself”, including a brilliant, easy to remember structure you can use.
  • Two brilliant, top scoring answers to that question, Tell me about yourself. One of the answers is for experienced candidates and the other answer is for fresh graduates (those who have no previous work experience).

Reasons why is the hiring manager going to say to you at the start of your job interview, “Tell me about yourself”?

There are two reasons.

Reason #1: Because getting you to talk about something you should know a lot about yourself will help to reduce your interview nerves. You will be the most nervous at the start of your job interview, so when the hiring manager says to you, “tell me about yourself”, it gives you the opportunity to start talking.

Make sure you practice your answer to the question “tell me about yourself”” several times before your interview.

Reason #2: Because it quickly allows them to assess your communication skills and to determine whether or not you are going to be a good fit for their team.

That is why your answer must be confident and contain four important areas.

HOW TO ANSWER TELL ME ABOUT YOURSELF (SEAT STRUCTURE)

Four important areas you should include in your answer

  1. Skills

Talk about the skills you have that match the job description.

  1. Education and experience

Briefly mention the educational qualifications you have and also any relevant experience you can bring to the company.

  1. Achievements

Talk about any significant achievements you have gained in your work or personal life. If the hiring manager sees you are a high achiever with a track record of success, they will definitely be more likely to hire you.

  1. The type of person you are

Tell the hiring manager the type of person you are and what you will do for their company.

Those four things stand for SEAT.

How to answer a Tell me about yourself question during an interview

Below are two brilliant, top scoring answers to that interview question, “tell me about yourself”.

Tell Me About Yourself Sample Answer For Experienced Candidates

“Thank you for this opportunity. I am a positive, supportive and dynamic employee with the skills to match the job description. I am a fast worker and good communicator, will solve problems quickly, and have the relevant customer service skills to make a difference in the position.

I graduated from college with qualifications in subjects that will benefit me in this role. I have experience managing multiple tasks in teams and am competent in using all Microsoft Office applications.

I have a track record of achievement. I have won several sporting events with my team and have won employee of the month in my previous job.

If you hire me, I will be a great role model for the company brand and take responsibility for my ongoing professional development, so I’m always a great asset to the team.

I promise to commit to the company long term to ensure you see a great return on your investment and assist you in becoming the market leader.”

Tell Me About Yourself Sample Answer For Freshers (Fresh Graduates) and those people with no previous work experience

“My name is Steve [Insert Your Name], and I want to express my gratitude for the opportunity to be interviewed for a position at your company today.

I recently graduated from college with qualifications in mathematics, psychology and computer science. During my time at college, I learned the important values of discipline, maintaining high standards and providing support to other students in their pursuit of success.

My personal characteristics can be summarized as positive, enthusiastic, determined and resilient. I am always eager to take ownership of challenging situations as they arise.

Approaching my career with an open mind, I come to you as a blank canvas, free from preconceived ideas about the workplace. I am excited about the prospect of being trained to excel as a valuable member of your team.

If I am fortunate enough to join your organization, I am committed to building a long term career here. My goal is to become a dependable and trustworthy employee who consistently adds value to the business and supports its daily operations.”

There’s two brilliant answers to that first very difficult interview question, “tell me about yourself”.

I wish you all the best for passing your job interview.

How to Describe Yourself in a Job Interview

This post will teach how to DESCRIBE YOURSELF in a Job Interview by using powerful words and sentences that will impress any hiring manager.

Right at the very start of your interview, the hiring manager will say to you, “How would you describe yourself”. The answer you give will be the difference between a pass or fail.

If you have an interview coming up soon for any role or company, read this post very well because it to help you pass at the very first attempt.

To help you pass your job interview at the first attempt, below are things this post will cover:

  • 11 incredibly powerful words to use to describe yourself in an interview and explain what each one means.

If you use any of these 11 words when answering that difficult interview question, how would you describe yourself? They will definitely make the hiring manager sit up and listen.

  • Three powerful answers to that interview question, “How would you describe yourself”

11 BEST WORDS TO USE TO DESCRIBE YOURSELF IN A JOB INTERVIEW

  • Performance-driven

If you are a performance-driven employee, it means all of your work is focused on achieving positive results for your employer and getting things done.

  • Cost-conscious

If you are cost-conscious, it means you never waste company supplies and resources. Instead, you are a frugal worker who takes care of supplies and resources and tries to streamline company systems and processes to help your employer save money and increase profits.

  • Resourceful

Someone that is resourceful has the ability to quickly find clever ways to overcome challenges and problems. Most employees leave problems for others to deal with, but a resourceful person will take ownership of the problem and create a solution.

  • Versatile

An employee who is versatile can do many things and they are not afraid to try out new tasks or take on responsibilities because it broadens their skill set and widens their knowledge.

Hiring managers love to hire versatile employees because they give so much more back to a company than the average person.

  • Detail-oriented

If you are detail-oriented, it means you rarely make mistakes and can be trusted to get on with your work and complete it to a very high standard. Detail-oriented people are great to have in a team because they bring the standards up of everyone else.

  • Troubleshooter

Someone who is a troubleshooter loves to solve difficult problems and challenges. Troubleshooters enjoy solving problems and they are great to have working in companies because they quickly find ways to help a team or organization progress.

  • Passionate

I love employing passionate people in my business because they are positive, love their work, get more work completed than the average person, and they are reliable.

  • Trustworthy

All hiring managers want to employ people that are trustworthy. If you are trustworthy, it means you will do your work without being supervised, are honest, loyal to the company brand, and will never disclose confidential information or give away company secrets.

  • Goal-oriented

I am a goal-oriented person. Every week, I set myself several goals to achieve and I never fail. Goal-oriented people are focused on reaching a specific objective and accomplishing their task in the fastest time possible.

  • Commercially aware

If someone is commercially aware, it means they have a basic understanding of how a business operates and that they must do a good job to help their employer become the market leader. Commercially aware employees are vital in teams because they care about the success of the business.

  • Innovative

Someone who is innovative will introduce new and original ideas to the team. They will be creative in their thinking and seek opportunities in the industry to help the company improve, grow, and succeed.

There’s 11 incredibly powerful words to use when describing yourself in your job interview.

How to Answer Describe Yourself in a Job Interview

Below are three powerful answers to this interview question.

Question: How would you describe yourself?

How Would You Describe Yourself Best Answer 1:

“I would describe myself as a passionate and trustworthy employee who loves their work, wants to make a positive difference to their team, and who thrives when under pressure.

I am commercially aware, meaning I understand how a business operates and that I must do a great job for you to ensure you become the market leader.

Finally, I would describe myself as performance-driven. I am someone who gets their work completed quickly to a high standard and can be relied upon to achieve challenging goals every week.”

How Would You Describe Yourself Best Answer 2:

“I would describe myself as positive, loyal, supportive, and driven.

In my last job, my manager often praised me for my attention to detail, versatility, and my willingness to carry out tasks that were outside of my job description.

I would also describe myself as attentive. I am someone who never makes mistakes, and my innovative approach to work means I will bring new and original ideas to the team to ensure your business continually grows and thrives.”

How Would You Describe Yourself Best Answer 3:

“I would describe myself as goal-oriented, cost-conscious, trustworthy, and data-driven. I always set myself goals to achieve, which will ensure you see a positive return on your investment if you hire me.

I seek ways to help my employer save money by being frugal with company supplies and resources, and I always analyze information and data carefully to ensure the right decisions are made and the team can take advantage of opportunities in the industry.”

There’s three brilliant top scoring answers to that very difficult question, how to describe yourself in a job interview.

Thank you for reading this post. I wish you all the best for passing your job interview.

How to Answer Behavioral Interview Questions

Top 7 behavioural interview questions and answers: In this job interview post, you will learn brilliant answers to seven (7) common but really difficult behavioral interview questions.

If you have an interview coming up anytime soon for any role or company, read this post well because the answers here will help you easily beat the competition.

Top 7 Behavioural Interview Questions and Answers

Whenever you answer behavioral interview questions such as, tell me about a time when you worked under pressure, Tell me about a time when you made a decision with limited information, and tell me about a time when you had a conflict with a co-worker.

You should always make sure you use the STAR technique, S-T-A-R, to structure your answer. But what does the STAR technique stand for?

STAR stands for Situation, Task, Action and Result.

– You start your answer and outline the SITUATION you were faced with.

– You then talk about the TASK that needed doing.

– Next, give details about the ACTION you took to complete the task.

– Before finally finishing your answer and revealing the RESULTS following your actions.

Always make sure you use the S.T.A.R technique when answering behavioral interview questions because is the best structure to use for answering behavioral interview questions.

How to Answer Behavioral Interview Questions

Below are some powerful top scoring answers to the hardest behavioral questions asked in job interviews.

Behavioral Interview Question 1: Tell me about a time when you worked on a team task.

Below is a top scoring answer that uses the S.T.A.R technique.

SITUATION: In my previous job while working for Company ABC, I was tasked with launching a new company product as part of a team.

TASK: It was our job to launch the product successfully to ensure it quickly made a profit.

ACTION: As a team, we came up with five different ideas to promote the product. These included social media advertising, offering a discount to previous customers, and selling the product through affiliates who earned a commission.

RESULT: By collaborating closely as a team, supporting each other, and using everyone’s ideas, we achieved the best ever sales for the new product launch.

Behavioral Interview Question 2: Tell me about a time when you made a mistake.

Below is a brilliant answer that uses the S.T.A.R technique.

SITUATION: When I started work in my previous job, a customer asked for details of products we had for sale that suited their requirements.

TASK: It was my task to send them a comprehensive list of products that I thought would meet their needs.

ACTION: Unfortunately, because I did not check our stock availability, I sent them an email that contained some products that were out of stock. As soon as I realized my mistake, I called the customer on the phone, apologized for my mistake, and resent a new email with only products that were ready for immediate dispatch.

RESULT: Although I was disappointed that I had made a mistake, I learned from the situation and developed a checklist to ensure the same situation never happened again.

Behavioral Interview Question 3: Tell me about a time when you had a conflict with a co-worker.

Below is a brilliant S.T.A.R technique answer.

SITUATION: I overheard a co-worker making derogatory remarks about a team member who was off sick.

TASK: It was my task to speak to my co-worker to express my disapproval of his comments because they were disrespectful, inappropriate, and they went against company policy.

ACTION: I asked to speak to my co-worker in private. I told him that I disapproved of his comments and that our co-worker, who was off sick, was not here to defend herself. He initially told me to mind my own business, but I remained confident and resilient.

RESULT: Eventually, he apologized and accepted he was wrong and promised to never be disrespectful to our co-worker again.

Behavioral Interview Question 4: Describe a situation when you had to resolve a difficult problem at work.

Below is a brilliant response that uses that star technique.

SITUATION: I was working on a team project when I noticed one of my coworkers was constantly late with his work. His lateness was starting to impact the project deadline.

TASK: Because the project was important to our company, I decided to speak to my co-worker and establish the reason for his late work.

ACTION: I spoke to him in private and discussed tactfully my concerns. I asked him if he was experiencing any problems. He told me that he hadn’t received the right training for his project tasks, so I offered to help him. I had some previous experience in complete his tasks, so I spent several hours providing guidance and training.

RESULT: As a result of raising my concerns and providing him with appropriate training and support, he soon got back on track and started delivering on his tasks in a timely manner.

Behavioral Interview Question 5: Give an example of a time when you deliver excellent customer service.

This question comes up all the time, below is a brilliant response that uses that S.T.A.R technique.

SITUATION: I was helping an elderly customer on the telephone who wasn’t very good with technology. She wanted to place an order on our website but lacked the confidence and knowledge to do so.

TASK: It was my task to reassure her and walk her through each step of the ordering process.

ACTION: I started by reassuring her before explaining how the ordering system worked and that it was safe and secure. I spoke slowly and talked her through each step of the process, giving her every opportunity to ask me questions.

RESULT: After spending 15 minutes on the phone helping the customer, she learned how to place an order independently and she went on to become a long-term customer of our business.

Behavioral Interview Question 6. Tell me about a time when you had to multitask.

Below is a great answer:

SITUATION: I was working in a busy office when my manager asked for a volunteer to cover the duties of a coworker for the day who was away on a training course. I volunteered.

TASK: It was my task to prioritize both mine and my coworker’s duties to ensure everything got completed by the end of the working day.

ACTION: I created a list of our combined tasks. I then put the tasks in order of priority and colour coded them. Red tasks needed to be completed immediately, orange tasks came second, and green tasks could be left for the end of the working day.

RESULT: By being methodical in my approach to the additional duties, I managed to multitask successfully and complete everything on time.

Behavioral Interview Question 7: Describe a stressful situation and what you did about it.

Below is a brilliant response that uses that S.T.A.R technique.

SITUATION: In my last job, we had been getting ready for an important weekend online sale. It was Friday lunchtime when all of a sudden the website developed a technical fault. This was a stressful situation because we did not have an IT department and it wasn’t long before the sale was due to start.

TASK: It was my task to analyze the problem, find a solution and get the website back functioning again before the end of the working day.

ACTION: After researching online and asking questions on IT forums, I managed to establish the cause of the problem. I then went online and hired a qualified web developer to fix the problem, and he managed to get the website back working again before the 5:00 PM deadline.

RESULT: By remaining calm, working methodically, and using assistance of IT experts, I was able to get the website ready in time for the weekend sale, which was a great result for the company.

These are the top 7 behavioural interview questions and answers.

I wish you best of luck.

Top 5 Common Interview Questions and Answers (How to PASS a Job Interview)

In this guide, you will learn top 5 common interview questions and answers.

If you have a job interview coming up for any role or company, these questions will come up and the answers in this guide will help you be the standout candidate.

Top 5 Common Interview Questions and Answers

Below are 5 common interview questions and how to answer them

Question 1: Why do you want this job?

Example Answer:

“I want this job because it is a role that I am very passionate about, and the qualifications I have are very much suited to the position.

I have experience in this industry and I genuinely believe I can make a positive difference for your company doing a job that I really love.

I want this job because it is with your company. My research told me you are ambitious, you take good care of your staff and you empower them to be the best version of themselves possible.”

Question 2: What are your strengths?

Example Answer:

“My strengths include the fact I am a fast learner, I fit quickly into any team, I always support my coworkers, and I am positive about feedback and personal development.

Feedback allows me to continually develop, meaning I will always be able to add value to my team.

Finally, perhaps my greatest strength is the fact I am commercially aware. This means I understand I must do a great job for my employer, provide excellent customer service and seek ways to help you grow.”

Question 3: What’s your biggest weakness?

Example Answer:

“My biggest weakness is my inability to say “no” to people.

I say “yes” to virtually everything and then sometimes end up with too many responsibilities.

However, I am aware of my weakness and I am learning to be more mindful and assess my capacity to take on extra duties before saying yes.”

Question 4: Why do you want to leave your job?

Example Answer:

“I want to leave my job because I am seeking a fresh challenge where I will get to work on new and exciting projects with other like-minded professionals who all have a common goal.

My employer has been fantastic, they’ve been very supportive, and we’ve achieved many great things whilst I have been there.

However, it is now time for me to move on to a new forward-thinking company such as yours, where my skills, knowledge and experience will be put to good use.”

Question 5: Where do you see yourself in five years?

Example Answer:

“In five years’ time, I hope to still be working for you, either in the same role or having gained advancement to a more senior level.

In five years’ time, I would have achieved many great things with my team, completed numerous training courses to enhance my skills and be seen as a trustworthy, reliable and productive employee.

In five years’ time, I also hope to have more responsibility and perhaps even taking the lead on several important projects and tasks.”

There’s five (5) brilliant example answers to those job interview questions that are going to help you be the standout candidate at your own interview.

Thank you so much for reading this guide, and I wish you all the best for passing your job interview.

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