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Tag Archives: Job Interview Questions and Answers

How to Introduce Yourself in an Interview (Introduce Yourself & Tell Me About Yourself Interview Question)

In this very important job interview guide, you will learn how to INTRODUCE YOURSELF in your job interview. How you introduce yourself at the start of your interview will determine whether you pass or fail. Therefore, if you have an interview soon for any job or company, read this guide well because the tips, advice and sample introduction will help you pass at the first attempt.

To help you introduce yourself in your job interview, this guide will cover the following three things:

  • What will happen at the start of your job interview? You will learn what the hiring manager will say to you and what you should say in response.
  • Four things you must include in your job interview introduction.
  • A brilliant job interview introduction sample that is guaranteed to get your interview off to a positive start.

What will happen at the start of your job interview?

At the start of the interview, the hiring manager will welcome you to the interview. Do not sit down in the interview chair until they invite you to do so. This demonstrates good manners.

Once you are sat down, the hiring manager will say to you something like this:

“Welcome to the interview. How are you today?

You should say this in response: “I am very well, thank you. I’m excited about the possibility of working for your company, and I’m looking forward to the interview.”

Saying that at the start of your interview shows the hiring manager you are polite and respectful, positive, and that you are looking forward to sharing details about your skills and qualities and how you can add value to their company.

The hiring manager will then commence the interview, and the first question they will ask you will either be, “Please introduce yourself or tell me about yourself”. These interview questions are designed as ice breakers. They get you talking and they give you the opportunity to speak about your skills and strengths and how you can add value to their company.

What to include in your job interview introduction

Below is what to include in your job interview introduction. When you introduce yourself at the start of your interview, you should talk about the following four things:

  1. The skills you have that match the job description.
  2. The experience you can bring to the role or your educational qualifications, if you have no previous work experience.
  3. Details of any achievements you have gained in your life so far.
  4. The type of person you are and what you will do in the role if they hire you.

You will notice that those four things stand for S.E.A.T. Skills, experience or educational qualifications, achievements, and the type of person you are. You can easily remember the S.E.A.T structure for job interview introductions because you will be sitting down on a S.E.A.T at your interview.

How to Introduce Yourself in Interview Sample Answer (Introduce Yourself & Tell Me About Yourself)

Below is a brilliant example Job Interview Introduction that will help get your interview off to a brilliant start. This interview introduction can be used for when answering either, introduce yourself or tell me about yourself.

“Thank you for this opportunity. My name is [Insert Your Name], and before I applied for the position, I read the job description to ensure I have the skills, knowledge, and experience to meet the role’s demands.

My skills are an excellent match for the position and the industry. I am a diligent team worker and a confident problem solver, and I always prioritize my work to meet my employer’s objectives.

My experience is diverse, and it will empower me to hit the ground running in the role. I have experience working on small and large teams, completing time at sensitive projects, and delivering excellent customer service.

I am a high achiever. In my last job, I was praised by my manager for my flexibility with my job description and how I contributed ideas during team meetings to help the business thrive.

If you hire me, I will be the type of employee who embraces change, takes ownership of my professional development, and supports my co-workers to ensure the business becomes the market leader.”

That’s a brilliant job interview introduction that is perfect for the interview questions, introduce yourself, and tell me about yourself.

How To Write Resume | 5 Golden Tips for Writing a POWERFUL Resume or CV

How to Write Resume for Job: To apply for any job, you are going to have to submit a powerful resume, a resume that is going to grab the attention of the hiring manager.

In this guide you will learn exactly what to include on your own resume, and also the exact structure to use. If you are applying for any job whatsoever, make sure you read this guide from start to finish.

How to write a POWERFUL Resume or CV for Job

To help you write a resume that is guaranteed to get you invited to interview, this guide will cover the following three things:

  • Five (5) easy to implement tips for writing a powerful, winning resume.
  • The exact structure to use when writing your resume. This includes the seven sections you should always include on any resume.
  • The perfect personal statement to include on your resume that the hiring manager is going to love.

5 EASY-TO-IMPLEMENT GOLDEN TIPS FOR WRITING THE PERFECT RESUME OR CV

Below are five easy to implement tips, golden tips for writing the perfect resume:

  • TIP #1: Keep your resume relatively short (2 pages is all you need).

Remember, the hiring manager will have many resumes to sift through, and it is vital you keep yours short, powerful, and to the point.

  • TIP #2: Make sure your resume is easy-to-read.

The information you provide on your resume should be placed in a specific order, and also make sure you use simple but professional-looking font such as aerial.

  • TIP #3: When writing your resume focus on any previous achievements you have gained that show you can ADD VALUE to their company in the role.

This is a great tip, where possible include numbers on your resume.

Statements such as:

“In my previous role, I helped the company increase sales by 25%. This was achieved via targeted social media marketing campaigns and a focus on improving customer service.”

Any numbers will really stand out on your resume, and they allow a hiring manager to see how you are going to ADD VALUE to their company.

  • TIP #4: Get your resume proofread before you send it off.

If there is one spelling mistake, or if your resume is littered with grammar or punctuation errors, you will not get invited to interview. Errors on your resume give the impression that you lack standards and attention to detail, so make sure you get someone to read it over before you submit it.

  • TIP #5: Focus on using ACTIVE LANGUAGE when constructing your resume.

Active language includes words that perform a specific ACTION. For example, words such as performed, targeted, managed, built, developed, launched, and formulated are all examples of ACTIVE LANGUAGE that focus on the ACTION you took in previous roles.

HOW TO STRUCTURE YOUR RESUME OR CV

Below are the exact structure to use when writing your resume. These are the different sections you should include.

As previously mentioned, your resume should only be 2 pages in length because this makes it easy for the hiring manager to read and it also enables them to quickly decide whether they want to invite you to interview.

Because you are only working with 2-pages, you need to use a concise structure that covers everything the hiring manager wants to see. Make sure you include the following seven (7) sections on your resume.

RESUME SECTION 1 – Personal Details And Contact Information.

At the start of your resume, include your name, your address, email and contact telephone number. Don’t forget, make sure any answer phone message on your cell phone is professional sounding.

If the hiring manager calls you to invite you along to an interview and they get an unprofessional sounding answer phone message, they may hang up.

RESUME SECTION 2 – Personal Statement.

The personal statement is the first thing the hiring manager will read. Therefore, it needs to grab their attention. The personal statement should ideally be approximately 150 to 200 words in length, and it should contain powerful words and phrases that quickly explain who you are, your values, and what you can bring to the role.

RESUME SECTION 3 – Previous Work Experience.

This section details in chronological order any previous jobs you have held. Make sure you include the job title, the name of the organization, and the years that you worked there.

RESUME SECTION 4 – Key Skills You Possess

Key skills are essentially the strengths you have that you can bring to the role. These should be placed in bullet point fashion.

Below are some examples of key skills you could include:

  • A fast learner with a proven track record of achievement;
  • Proficient in the use of all Microsoft Office applications, and a typing speed of 57 words per minute (WPM);
  • A strong collaborator who always the needs of a team first;
  • Exceptional communication skills;
  • A strong sense of business acumen, and the understanding that the organization’s commercial objectives are crucial to my work;
  • An adaptable approach to change and someone who takes responsibility for their ongoing professional development.

RESUME SECTION 5 – Education & Qualifications.

In the education and qualification section, list the qualifications you possess and don’t forget to include brief details of any relevant courses you have attended and completed.

RESUME SECTION 6 – Achievements.

This section should, again, include bullet points of some of your proudest professional achievements. Below are some examples of good achievements to include:

  • Achieved a 35 % increase in sales for my previous employer. This goal was reached through carefully targeted social media advertising campaigns.
  • Implemented a new online customer service feedback facility that resulted in a 25% increase in customer satisfaction levels.
  • Invented a smart system for ordering office supplies that saved my employer $1,500 per month.
  • Successfully integrated a new software system for the company and organized the rollout of competency training for all staff.
  • Delivered consistently high levels of customer service in all roles that resulted in increased sales for my employer.

RESUME SECTION 7 – References.

At the end of your resume, make sure you give the details, the contact details of two people who would be willing to act as a positive reference for you. Although majority of candidates put in this section, “References available upon request”. But this is not actually good, is a missed opportunity.

A resume will look far stronger and more powerful if the NAMES and CONTACT DETAILS of two references are included.

EXAMPLE RESUME OR CV PERSONAL STATEMENT

Don’t forget the personal statement needs to be hard-hitting positive, and it must grab the attention of the hiring manager. Below is example of personal statement:

“I am a highly-motivated, conscientious, and competent collaborator who possesses in-depth knowledge and expertise with this industry.

With a proven track record of achievement, I can bring positivity, support, and a creative mindset to any team.

I pride myself on taking ownership of challenging problems, maintaining high standards, and assisting my employer in achieving their commercial objectives.

With a desire and passion for continuous professional development, I am confident I can add value to your organization by always ensuring your customers and clients receive the best service possible.

With more than 5 years’ experience in similar roles, I can be relied upon to deliver everything that I set out to achieve, whilst always seeking ways to help my employer grow, and save the money at the same time.”

That’s a powerful example resume personal statement that guarantee to impress any hiring manager.

How to write “Thank You” Email and Letter for Job Interviews

In this very important job interview guide, you will learn the perfect “thank you” letter or email to send after your job interview. This is a thank you email and letter for job interviews sample.

Many candidates do not send a “thank you” letter or email after their interview, and they then wonder why they don’t hear anything back from the hiring manager. It is very important that you send a thank you email or letter to the hiring manager as soon as you get home after your interview.

If you have an interview coming up soon or you have just finished your interview and you want to know what to write in your thank you letter or email, read this guide to end because it will help you.

How to write “Thank You” Email and Letter for Job interviews after Interview

To help you significantly increase your chances of getting hired, this guide will cover the following three things:

  • What a thank you email or letter is and why you should always send one.
  • Three (3) things you must include in your thank you email or letter to impress the hiring manager.
  • A brilliant thank you email or letter sample to write down.

WHAT IS A JOB INTERVIEW THANK YOU EMAIL OR LETTER?

This is what a thank you email or letter is and why you should always send one after your interview:

A thank you email or letter is a short message you send to the hiring manager immediately after your interview that thanks them for interviewing you for the position and it reaffirms what you will do in the role if they hire you.

You should always send a thank you email or letter because it puts you at the forefront of the hiring manager’s mind when they are making a decision of who to hire.

It also reminds them of what you are going to do to add value to their company in the role.

3 THINGS TO INCLUDE IN AN INTERVIEW THANK YOU EMAIL AND LETTER

Below are the three things you should always include in your interview thank you email or letter:

  1. A thank you note to show your appreciation.

The first thing to include in your thank you letter or email is a thank you note that shows your appreciation for them giving you the opportunity to be interviewed for the position. This short note demonstrates you have good manners.

  1. A sentence to say you enjoyed learning more about their company.

The second thing to include in your thank you email or letter is a sentence that says you enjoyed finding out more about their company during the interview and the hiring process has further reaffirmed your desire that you want to work for their company long term.

  1. A statement saying what you will do for their company.

The third and final thing to include in your thank you email or letter is a short statement that tells the hiring manager what you will do in the position to make sure they see a positive return on their investment when they hire you.

Thank You Email and Letter for Job Interviews Sample

Below is thank you email or letter sample to send to the hiring manager after your job interview:

Dear Sir/Madam,

Thank you for allowing me to be interviewed for the position with your company today. I thoroughly enjoyed the process and learning more about your company.

My experience during the hiring process has further reaffirmed my desire to work for you in this position.

If you hire me, I will be a good role model for the company, support you in company initiatives, and assist my coworkers to ensure the company’s commercial and financial goals are achieved.

If you need any further information to help you make a decision, please do not hesitate to contact me.

I look forward to hearing from you in a due course.

Yours faithfully,

[Insert Your Name]

Thank you email and letter for job interviews sample

That’s a brilliant thank you email or letter sample you can send to the hiring manager. Don’t forget, make sure you send this after your interview.

I wish you all the best for passing your job interview.

How to PASS an ON-DEMAND or PRE-RECORDED VIDEO Interview

This post will teach you how to pass a pre-recorded or on-demand video interview, what a pre-recorded video interview is, why they are used, and how the process works.

If you have a pre-recorded video interview coming up soon for any job or company, read this post from start to finish because it will help you pass it at the first attempt.

What does on-demand or pre-recorded video interview mean?

To help you pass your pre-recorded video interview, this post will teach you the following three things:

  • What a pre-recorded video interview is and how the process works.
  • Five important tips for passing your pre-recorded video interview.
  • Example answers to the most common pre-recorded video interview questions.

WHAT IS A PRE-RECORDED OR ON-DEMAND VIDEO INTERVIEW?

A pre-recorded video interview, also known as an on-demand or one-way video interview, is a job interview format in which the candidate (i.e you), records their responses to a set of pre-determined interview questions without the presence of an interviewer in real time.

Instead of conducting a live video interview where the candidate and the interviewer interact simultaneously, the candidate receives a list of questions and is typically given a specific time frame to record their answers using a webcam or a dedicated video interview platform.

WHAT HAPPENS DURING A PRE-RECORDED VIDEO INTERVIEW?

How a pre-recorded video interview typically works.

  1. Invitation stage

You will receive an invitation to participate in the pre-recorded video interview, usually by way of an email or receiving a link to an online video platform.

  1. Instruction stage

You are then provided with on-screen instructions on how to access the interview questions and record your responses. You will also receive information about the time limit for each question and any technical requirements.

  1. Recording stage

You then have to record your answers to the interview questions one at a time, usually in the order they are provided. You will have a limited amount of time, typically one to two minutes to answer each question.

  1. Submission stage

After you have given your answers, you will submit the completed interview. Some platforms will allow you to review and re-record your answers before final submission, while others do not.

  1. Evaluation stage

Once you have submitted your responses, the hiring manager or recruiter will review the video answers at their convenience. They will assess your interview technique, communication skills and your overall fit for the position through your answers.

ADVANTAGES OF A PRE-RECORDED OR ON-DEMAND INTERVIEW

Pre-recorded video interviews offer several advantages for the candidates, you and the employer as follows:

Flexibility: Which means the candidate can complete the interview at a time that is convenient for them within the given time frame, reducing scheduling conflicts.

Consistency: This means all candidates receive the same set of questions ensuring a consistent evaluation process.

Time efficiency: Employers can review the video interviews at their convenience and also save time compared to conducting live interviews with multiple candidates.

PRE-RECORDED VIDEO INTERVIEW TIPS

Below are five important tips for passing pre-recorded or on-demand video interview:

Pre-recorded video interview tip 1: Treat it as a real interview. Although you won’t be speaking to a live person, you should still communicate and act as if you are.

Pre-recorded video interview tip 2: Make sure you wear a smart and professional-looking outfit to your pre-recorded video interview. This is important because the hiring manager will assess your motivations for wanting the job. If you wear a smart outfit, it tells them you care and you have high standards.

Pre-recorded video interview tip 3: Make sure your background looks professional and is free from clutter. You should also make sure there is a strong internet connection in the location you undertake the video interview.

Pre-recorded video interview tip 4: Make sure you practice speaking while looking at your webcam as opposed to the computer screen. This will help maintain eye contact with the hiring manager when they eventually review your responses.

Pre-recorded video interview tip 5: Make sure you practice your answers to the most common pre-recorded video interview questions before your interview. This will help improve communication skills, which is a key accessible area.

PRE-RECORDED OR ON-DEMAND VIDEO INTERVIEW QUESTIONS AND ANSWERS

Below are some brilliant answers to the most common pre-recorded or on-demand video interview questions:

Pre-recorded video interview question #1: Tell me about yourself.

Here’s a great answer.

“Thank you for this opportunity. My name is [INSERT YOUR NAME] and I am a confident, adaptable, reliable and supportive team player who has the skills and knowledge to match the job description.

I graduated from college with subjects in [INSERT YOUR SUBJECTS], and since then, I have worked in several positions where I have been required to provide excellent customer service, solve challenging problems and collaborate on projects to achieve time-sensitive deadlines.

I am a high achiever. In my last position, I won Employee of the month and I helped the team I was on achieve the best-ever sales for a new company product launch.

Outside work, I played team sports and keep fit and active, meaning my energy and concentration levels are always high.

If you hire me, I will be a good role model for the company brand, adopt a cost-conscious approach to my work to help you save money, and take ownership of my professional development to ensure you see a positive return from my salary.”

Pre-recorded video interview question #2: Why are you interested in this job?

Here’s a great answer:

“I am interested in this job because it is in an industry that I am very passionate about. The job specification is a close match for my qualifications and knowledge, and I am particularly attracted to the position because it is with your company.

My research tells me you are a forward-thinking and innovative employer that is going places, and your inclusive workplace culture means I will be supported in my work and have the opportunity to hone my skills to become an expert in my area of specialism.”

Pre-recorded video interview question #3: What are your greatest strengths?

Here’s a great answer:

“My greatest strengths are my responsiveness, adaptability to change, and how I take responsibility for problems and challenges.

I am a fast worker and get things done quickly so I can then move on to the next task.

I will support new company initiatives so you stay ahead of the competition, and whenever there is a difficult problem, I will take it upon myself to find a solution that is in the best interests of the team.”

Pre-recorded video interview question #4: What is your biggest weakness?

Here’s a great answer:

“My biggest weakness is I am not yet very good at public speaking. While this weakness will not hinder my ability to perform well in this position, it is an area I would like to develop.

Therefore, if there are any opportunities in this role to give talks or presentations to my team, then I would like to give it a try.”

Pre-recorded video interview question #5: Why should we hire you?

Here’s a great answer:

“I believe I am the ideal candidate for this role due to my unique blend of skills and experiences that align perfectly with your company’s needs.

What truly sets me apart is my unwavering commitment to expectations and driving results. I am a proactive problem solver who thrives in dynamic environments, and I am excited about the opportunity to contribute my expertise to your team.

I am confident that my dedication, adaptability, and proven track record make me a valuable asset to your organization. I look forward to the opportunity to leverage my skills to help your team excel and achieve its goals.”

Thank you for reading this post. I wish you all the best for passing your job interview.

How to Answer “Tell Me About Yourself” for Fresh Graduates and Experienced Candidates

In this very important job interview post, you will learn how to answer “Tell me about yourself” in interview, both for Freshers (those people with no previous work experience) and Experienced Candidates.

Right at the very start of your job interview, the hiring manager will say to you, tell me about yourself, how you answer this first question could be the difference between a pass or fail.

How to answer “Tell me about yourself” in an interview

To help you answer the interview question, tell me about yourself, to not only get the highest scores possible, but also impress the hiring manager, this post will cover the following three things:

  • Reasons why the hiring manager will say to you at the start of your job interview, Tell me about yourself. There are two reasons why they will ask you this tough question.
  • Four (4) things you should include in your answer to the interview question, “tell me about yourself”, including a brilliant, easy to remember structure you can use.
  • Two brilliant, top scoring answers to that question, Tell me about yourself. One of the answers is for experienced candidates and the other answer is for fresh graduates (those who have no previous work experience).

Reasons why is the hiring manager going to say to you at the start of your job interview, “Tell me about yourself”?

There are two reasons.

Reason #1: Because getting you to talk about something you should know a lot about yourself will help to reduce your interview nerves. You will be the most nervous at the start of your job interview, so when the hiring manager says to you, “tell me about yourself”, it gives you the opportunity to start talking.

Make sure you practice your answer to the question “tell me about yourself”” several times before your interview.

Reason #2: Because it quickly allows them to assess your communication skills and to determine whether or not you are going to be a good fit for their team.

That is why your answer must be confident and contain four important areas.

HOW TO ANSWER TELL ME ABOUT YOURSELF (SEAT STRUCTURE)

Four important areas you should include in your answer

  1. Skills

Talk about the skills you have that match the job description.

  1. Education and experience

Briefly mention the educational qualifications you have and also any relevant experience you can bring to the company.

  1. Achievements

Talk about any significant achievements you have gained in your work or personal life. If the hiring manager sees you are a high achiever with a track record of success, they will definitely be more likely to hire you.

  1. The type of person you are

Tell the hiring manager the type of person you are and what you will do for their company.

Those four things stand for SEAT.

How to answer a Tell me about yourself question during an interview

Below are two brilliant, top scoring answers to that interview question, “tell me about yourself”.

Tell Me About Yourself Sample Answer For Experienced Candidates

“Thank you for this opportunity. I am a positive, supportive and dynamic employee with the skills to match the job description. I am a fast worker and good communicator, will solve problems quickly, and have the relevant customer service skills to make a difference in the position.

I graduated from college with qualifications in subjects that will benefit me in this role. I have experience managing multiple tasks in teams and am competent in using all Microsoft Office applications.

I have a track record of achievement. I have won several sporting events with my team and have won employee of the month in my previous job.

If you hire me, I will be a great role model for the company brand and take responsibility for my ongoing professional development, so I’m always a great asset to the team.

I promise to commit to the company long term to ensure you see a great return on your investment and assist you in becoming the market leader.”

Tell Me About Yourself Sample Answer For Freshers (Fresh Graduates) and those people with no previous work experience

“My name is Steve [Insert Your Name], and I want to express my gratitude for the opportunity to be interviewed for a position at your company today.

I recently graduated from college with qualifications in mathematics, psychology and computer science. During my time at college, I learned the important values of discipline, maintaining high standards and providing support to other students in their pursuit of success.

My personal characteristics can be summarized as positive, enthusiastic, determined and resilient. I am always eager to take ownership of challenging situations as they arise.

Approaching my career with an open mind, I come to you as a blank canvas, free from preconceived ideas about the workplace. I am excited about the prospect of being trained to excel as a valuable member of your team.

If I am fortunate enough to join your organization, I am committed to building a long term career here. My goal is to become a dependable and trustworthy employee who consistently adds value to the business and supports its daily operations.”

There’s two brilliant answers to that first very difficult interview question, “tell me about yourself”.

I wish you all the best for passing your job interview.

How to Answer Behavioral Interview Questions

Top 7 behavioural interview questions and answers: In this job interview post, you will learn brilliant answers to seven (7) common but really difficult behavioral interview questions.

If you have an interview coming up anytime soon for any role or company, read this post well because the answers here will help you easily beat the competition.

Top 7 Behavioural Interview Questions and Answers

Whenever you answer behavioral interview questions such as, tell me about a time when you worked under pressure, Tell me about a time when you made a decision with limited information, and tell me about a time when you had a conflict with a co-worker.

You should always make sure you use the STAR technique, S-T-A-R, to structure your answer. But what does the STAR technique stand for?

STAR stands for Situation, Task, Action and Result.

– You start your answer and outline the SITUATION you were faced with.

– You then talk about the TASK that needed doing.

– Next, give details about the ACTION you took to complete the task.

– Before finally finishing your answer and revealing the RESULTS following your actions.

Always make sure you use the S.T.A.R technique when answering behavioral interview questions because is the best structure to use for answering behavioral interview questions.

How to Answer Behavioral Interview Questions

Below are some powerful top scoring answers to the hardest behavioral questions asked in job interviews.

Behavioral Interview Question 1: Tell me about a time when you worked on a team task.

Below is a top scoring answer that uses the S.T.A.R technique.

SITUATION: In my previous job while working for Company ABC, I was tasked with launching a new company product as part of a team.

TASK: It was our job to launch the product successfully to ensure it quickly made a profit.

ACTION: As a team, we came up with five different ideas to promote the product. These included social media advertising, offering a discount to previous customers, and selling the product through affiliates who earned a commission.

RESULT: By collaborating closely as a team, supporting each other, and using everyone’s ideas, we achieved the best ever sales for the new product launch.

Behavioral Interview Question 2: Tell me about a time when you made a mistake.

Below is a brilliant answer that uses the S.T.A.R technique.

SITUATION: When I started work in my previous job, a customer asked for details of products we had for sale that suited their requirements.

TASK: It was my task to send them a comprehensive list of products that I thought would meet their needs.

ACTION: Unfortunately, because I did not check our stock availability, I sent them an email that contained some products that were out of stock. As soon as I realized my mistake, I called the customer on the phone, apologized for my mistake, and resent a new email with only products that were ready for immediate dispatch.

RESULT: Although I was disappointed that I had made a mistake, I learned from the situation and developed a checklist to ensure the same situation never happened again.

Behavioral Interview Question 3: Tell me about a time when you had a conflict with a co-worker.

Below is a brilliant S.T.A.R technique answer.

SITUATION: I overheard a co-worker making derogatory remarks about a team member who was off sick.

TASK: It was my task to speak to my co-worker to express my disapproval of his comments because they were disrespectful, inappropriate, and they went against company policy.

ACTION: I asked to speak to my co-worker in private. I told him that I disapproved of his comments and that our co-worker, who was off sick, was not here to defend herself. He initially told me to mind my own business, but I remained confident and resilient.

RESULT: Eventually, he apologized and accepted he was wrong and promised to never be disrespectful to our co-worker again.

Behavioral Interview Question 4: Describe a situation when you had to resolve a difficult problem at work.

Below is a brilliant response that uses that star technique.

SITUATION: I was working on a team project when I noticed one of my coworkers was constantly late with his work. His lateness was starting to impact the project deadline.

TASK: Because the project was important to our company, I decided to speak to my co-worker and establish the reason for his late work.

ACTION: I spoke to him in private and discussed tactfully my concerns. I asked him if he was experiencing any problems. He told me that he hadn’t received the right training for his project tasks, so I offered to help him. I had some previous experience in complete his tasks, so I spent several hours providing guidance and training.

RESULT: As a result of raising my concerns and providing him with appropriate training and support, he soon got back on track and started delivering on his tasks in a timely manner.

Behavioral Interview Question 5: Give an example of a time when you deliver excellent customer service.

This question comes up all the time, below is a brilliant response that uses that S.T.A.R technique.

SITUATION: I was helping an elderly customer on the telephone who wasn’t very good with technology. She wanted to place an order on our website but lacked the confidence and knowledge to do so.

TASK: It was my task to reassure her and walk her through each step of the ordering process.

ACTION: I started by reassuring her before explaining how the ordering system worked and that it was safe and secure. I spoke slowly and talked her through each step of the process, giving her every opportunity to ask me questions.

RESULT: After spending 15 minutes on the phone helping the customer, she learned how to place an order independently and she went on to become a long-term customer of our business.

Behavioral Interview Question 6. Tell me about a time when you had to multitask.

Below is a great answer:

SITUATION: I was working in a busy office when my manager asked for a volunteer to cover the duties of a coworker for the day who was away on a training course. I volunteered.

TASK: It was my task to prioritize both mine and my coworker’s duties to ensure everything got completed by the end of the working day.

ACTION: I created a list of our combined tasks. I then put the tasks in order of priority and colour coded them. Red tasks needed to be completed immediately, orange tasks came second, and green tasks could be left for the end of the working day.

RESULT: By being methodical in my approach to the additional duties, I managed to multitask successfully and complete everything on time.

Behavioral Interview Question 7: Describe a stressful situation and what you did about it.

Below is a brilliant response that uses that S.T.A.R technique.

SITUATION: In my last job, we had been getting ready for an important weekend online sale. It was Friday lunchtime when all of a sudden the website developed a technical fault. This was a stressful situation because we did not have an IT department and it wasn’t long before the sale was due to start.

TASK: It was my task to analyze the problem, find a solution and get the website back functioning again before the end of the working day.

ACTION: After researching online and asking questions on IT forums, I managed to establish the cause of the problem. I then went online and hired a qualified web developer to fix the problem, and he managed to get the website back working again before the 5:00 PM deadline.

RESULT: By remaining calm, working methodically, and using assistance of IT experts, I was able to get the website ready in time for the weekend sale, which was a great result for the company.

These are the top 7 behavioural interview questions and answers.

I wish you best of luck.

How to INTRODUCE YOURSELF in a JOB INTERVIEW

This article will teach you the best way to introduce yourself in a job interview.

If you have an interview coming up anytime soon for any role or company, they will say to you right at the very start, please start off and introduce yourself. The response you give could be the difference between a pass or fail.

How to Introduce Yourself in a Job Interview

To give the perfect job interview introduction, below are the things this article will cover:

  • Reasons explain why you will be asked to introduce yourself at the start of your job interview. There are two reasons why they will ask you to introduce yourself. You need to know what those reasons are to give the perfect answer.
  • Eight powerful words to use in your job interview introduction.
  • Three (3) brilliant example answers to the interview question, “Introduce yourself”.

Reasons explain why you will be asked to introduce yourself at the start of your job interview

Below are the two reasons why the hiring manager will say to you right at the very start of your interview, please introduce yourself:

  1. Simply because it gets you talking.

You are going to be the most nervous right at the start of your interview, and by giving you the chance to talk about something you should know a lot about yourself, it helps to really calm your nerves.

Make sure you practice your job interview introduction several times before you attend your interview because this will give you the confidence to give a great response and it sets you up for the remainder of the interview by practicing your answer. It also tells the hiring manager that you have good communication skills.

  1. They want to hear how you are going to add value to their team.

In your job interview introduction, you need to talk about the skills, qualities and qualifications you have, any courses you have completed, or certifications attained.

Eight powerful words to use in your job interview introduction

Below are eight best words you can use to answer that question, introduce yourself.

  1. Team player.

If you are a team player, it means you fit quickly into a new team. You support your co-workers and also focus on the team goal or objective.

  1. Cost-conscious.

You should say in your job interview introduction that you take a cost-conscious approach to your work. This means that you use company supplies and resources carefully to help your employer save money.

  1. Problem-solver.

This means that you take ownership of difficult challenges instead of either ignoring them or leaving them for other people to deal with. Employers nowadays want to take people on who take ownership of difficult problems and challenges.

  1. Resilient.

If someone is resilient, it means they remain calm in difficult situations and focus on achieving a positive outcome.

  1. Adaptable.

You can also use the word flexible if you want. I am a flexible and adaptable person. This means that you are prepared to work additional hours for pay, overtime and also complete tasks that are sometimes outside of your job description.

It shows that you are adaptable and you are willing to help the company in its times of need.

  1. Results-driven.

If you are results-driven, it means everything you do at work is centered on achieving great things for your employer. You are not going to work and just doing the bare minimum.

You are always saying to yourself, how can I achieve a positive outcome for my employer in my work? Say, you are a results-driven person and it will grab the attention of the hiring manager.

  1. Continuous improvement.

Some people don’t like to develop, they don’t like to improve. But you are going to be different.

If you take on board continuous improvement and development, it means you have the mindset that there is always something new to learn and that’s important if you are going to be a productive employee. You are open to change and you are willing to continually improve.

  1. Attention to detail skills.

If you have attention to detail skills, it means that you don’t make stupid mistakes. Instead, your work is always completed to a high standard.

There’s eight brilliant words you can use as part of your job interview introduction.

How to Introduce Yourself in a Job Interview Sample Answer

  1. For those people who are new to the workplace and who have no previous work experience.

“Thank you for the opportunity to be interviewed for this position today.

I studied the job description before applying, and have the skills, qualities and knowledge to add long-term value to your team.

I am resourceful, fast working, have strong attention to detail skills, and always support my co-workers to ensure the team achieves its objective.

I have qualifications in subjects that are aligned with this industry, and the courses I have completed, including Microsoft Office and Customer Service certification will empower me to hit the ground running in the position.

Outside work, I take good care of myself, meaning my concentration and energy levels are always high. I also play team sports, demonstrating my ability to collaborate with other people, and I have a keen interest in self-development.

I would like to build a long term career at your company and if you hire me, I will ensure you see a positive return on your investment and do all I can to help you maintain your position as a market leader.”

That is a brilliant answer to that first interview question, “Introduce yourself”.

Example Answer 2:

“Thank you for this opportunity.

After graduating from college with qualifications in Mathematics, Computer Science and psychology, I worked in several positions where I developed the workplace skills of customer service, working under pressure, managing multiple tasks and solving day-to-day problems.

I am a high achiever. For example, in my previous job I won Employee of the Month and helped the business improve customer service standards by obtaining regular feedback from customers.

I am very passionate about this work and industry, and having researched your company, I believe my interpersonal skills and personal values will be a great fit for the team.

If you hire me, I will be a great role model for the company brand, take responsibility for my ongoing development, so I am always a useful asset to the team and take ownership of difficult problems to ensure a successful outcome.”

  1. Example answer for inexperienced candidates.

If you are someone who has little or no previous work experience, this job interview introduction is perfect for you.

“Thank you. My name is [Insert Your Name] and I would describe myself as a positive, industrious, forward-thinking team-player who wants to make a difference in their work.

Although I am new to the working environment, I have the passion, dedication and qualifications to become a productive and valuable member of your organization.

I already have a track record of achievement. In addition to attaining excellent academic grades, I have won several sporting events with the team I am a part of and I received high praise during a work placement for my contribution to the team.

I have ambitious plans for the future and want to build a long-term career in this industry.

The benefit of hiring me with no experience is I am hungry to learn and you can train me to be the perfect employee.

I believe your organization will help me realize my full potential and I look forward to sharing with you further details during this interview as to how I will be a great fit for this role.”

There’s three top scoring, brilliant answers to that first interview question, “Introduce yourself.” They are great samples.

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